Help

 
 
In this section you can find Frequently Asked Questions relating to the Casino
 
 
How to open an Account at BetingemCasino?
Enter the home page of www.betingem.com website and click “Register” button in the upper right corner. 
NOTE: your Username and account Currency thereafter shall not be subject to modification.
During registration you must confirm that you have turned 18 and that you accept “General Terms and Conditions”. Therewith you will be entitled to log into your new account at Betingem with your Username and password.
 
 
Why do you require my personal details? Do you warrant their security?
Your personal data is requested to verify your identity, age, current address, as well as to execute financial transactions. Betingem applies the latest data encoding technology to secure your personal details.
 
 
How to change my password?
 
 
Desktop
Click on your account ID on the upper part of your screen, therewith “Profile”, whereupon press the button “Change password”. Complete the field “Old password”, whereupon fill in the fields “New password” and “Confirm the password”. Finally, click on the button “Remember”.
 
 
Mobile
Click on the button     in the upper right of the screen. Enter the bookmark “Account”, then click on “Change password”. Complete the field “Old password”, whereupon fill in the fields “New password” and “Confirm the password”. Finally, click on the button “Save password”.
 
 
How to change my registered email address?
Currently you cannot change your email address by yourself, however if you have a serious reason to do so, please contact Betingem Customer Support Center.
 
 
 
 
Is my credit card data protected?
Our Casino uses the most advanced data encoding technology to warrant security. All your data is encoded through encoding algorithm SSL recognized as International Standard on Quality. The latter means that all the data provided, including your address and credit card, are as secure as in an ordinary bank.
 
 
 
What currency do you accept?
The currency on Casino’s website is USD, RUB, UAH and EUR.
 
 
Am I allowed to make a deposit into my friend’s account by using my bank card?
Such transactions are deemed as transactions with the involvement of a third party, and as such are strictly forbidden.
 
 
 
How can I transfer money between Casino and Sport accounts?
To transfer money from Casino to Sport, click on the button “Transfer” on upper right corner of the screen. Fill in the fields "Amount” and “Sport ID”. Afterwards click on the button “Transfer”. Transfer can be done only between two accounts of Casino and Sport with the same data. The field «Eligible for transfer» contains permissible amount to be transferred.
 
 
How to make a deposit into my account?
 
Desktop
Press the button “Balance set on the upper right corner, whereupon enter the bookmark “Deposit” and select your preferred payment method.
 
 
Mobile
Press the button, then enter the bookmark “Cashier” set on the upper right corner. Whereupon enter the bookmark “Deposit” and select your preferred payment method.
 
 
Am I entitled to withdraw money from my account and send it to a third party?
Such transactions are deemed as transactions with the involvement of a third party, and as such are strictly forbidden.
 
 
 
What rules does Casino Betingem impose as regards withdrawals?
To withdraw money from your account you should abide by the following rules:
1.the latter shall be active and the account balance shall exceed the minimum amount required for a withdrawal.
2.the required amount shall be equal or higher the minimum amount limit set for a withdrawal.
3.certain limitations may be imposed upon withdrawals related to promotions from Betingem.
 
 
 
Where can I find the current promotions proposed?
 
 
Desktop
You can see all the current promotions offered by entering the bookmark “Promotions” on Betingem website.
 
 
Mobile
You can see all current promotions offered by clicking on button, afterwards entering the Bookmark “Promotions”.